US English (US)
FR French
DE German
ES Spanish
IT Italian
JP Japanese
BR Portuguese (Brazil)
RU Russian
TR Turkish
ID Indonesian
TH Thai
IN Hindi

Contact Us

If you still have questions or prefer to get help directly from an agent, please Contact us.
We’ll get back to you as soon as possible.

  • Contact Us
English (US)
US English (US)
FR French
DE German
ES Spanish
IT Italian
JP Japanese
BR Portuguese (Brazil)
RU Russian
TR Turkish
ID Indonesian
TH Thai
IN Hindi
  • Home
  • Promotions, Memberships, Contributions & Donations

Payment Processing FAQs

Written by Andra Roston

Updated at March 7th, 2023

Contact Us

If you still have questions or prefer to get help directly from an agent, please Contact us.
We’ll get back to you as soon as possible.

  • Starting Petitions
  • Managing Petitions
  • Supporting Petitions
  • Promotions, Memberships, Contributions & Donations
  • My Account
  • Legal
+ More

What payment processors does Change.org use?

Stripe and Braintree (for PayPal payments) are the current payment processors used by Change.org. All payments are processed in accordance with each processor's Terms of Service (Stripe's Terms of Service and Braintree's Terms of Service). 
 

Does Change.org save financial information?
 

No payment information is saved or housed by Change.org. 

If you consent, Stripe (our payment processor), it will save your card info so you don’t have to type it in each time you’d like to promote a petition. All PayPal payments are done directly through PayPayal’s site.

Are there any transaction fees?
 

No, our payment processors do not charge users any transaction fees. Charges are processed in US Dollars, so users with non-US credit cards may incur additional fees from their bank. Check with your bank for possible fees that may be incurred.
 

processing payment

Was this article helpful?

Yes
No
Give feedback about this article

Related Articles

  • Refund Policy
  • Why do I see a charge from Change.org?
  • How to update your payment details or cancel your membership
  • What is Change.org's business model?

  • Company

  • About
  • Impact
  • Careers
  • Team
  • Community

  • Blog
  • Press
  • Community Guidelines
  • Support

  • Help
  • Guides
  • Privacy
  • Policies
  • Cookies
  • Connect

  • Twitter
  • Facebook

  • © 2024, Change.org, PBC
  • This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Knowledge Base Software powered by Helpjuice

Expand